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PM66840: HUMAN TASK SERVICE THROWS DISPATCHER ERROR ON WEBSPHERE APPLICATION SERVER 6.1

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APAR status

  • Closed with unknown close code.

Error description

  • Dispatcher error is thrown during startup on WAS 6.1.
    Intermittently, this stops the DMS service from being
    registered.
    

Local fix

  • Disable Human Task Service in Cognos Configuration
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM66840

  • Reported component name

    COG8 BI INST CO

  • Reported component ID

    5724W12IC

  • Reported release

    A10

  • Status

    CLOSED URX

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-06-14

  • Closed date

    2013-06-11

  • Last modified date

    2013-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG ADMINISTRAT

  • Fixed component ID

    5724W12AD

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A10","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
06 March 2023