IBM Support

PM65721: Timeout thrown when large number of references (1000+) added to a record

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When adding a large number of references to a record (1000+), a
    timeout error can occur in the web client when attempting
    further modifications to this record.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When a ClearQuest Web record contains a reference list with
    over 1000 items, any modification on the record will cause
    unresponsiveness and a "CRVSV0917E The request timed out
    waiting for a locked resource to become free." error
    message.
    

Problem conclusion

  • A fix is available in ClearQuest 7.1.2.9 and 8.0.0.5.
    
    Modifying a ClearQuest Web record with a reference list of
    over 1000 items now works fine.  The locking condition on
    the resource mentioned in the message has been eliminated so
    this error no longer occur.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM65721

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-29

  • Closed date

    2012-12-15

  • Last modified date

    2012-12-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R712 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
15 December 2012