IBM Support

PM64835: THE IBM COGNOS SERVER MAY BE UNAVAILABLE OR THE GATEWAY MAY NOT BE CORRECTLY CONFIGURED.

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You can track all active APARs for this component.

 

APAR status

  • Closed as unreproducible.

Error description

  • When using a Linux Power Play dispatcher with a Windows Gateway
    and CM, you are not able to create remote reports in Power Play
    Client.  After selecting the remote package and error is seen in
    the client??---------------------------?IBM Cognos PowerPlay
    Client?---------------------------?The IBM Cognos server may be
    unavailable or the gateway may not be correctly configured.?Try
    again later or contact your System
    Administrator.?---------------------------?OK
    ?---------------------------
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
    * 1                                                            *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM64835

  • Reported component name

    POWPLAY CLIENT

  • Reported component ID

    5724W68PC

  • Reported release

    841

  • Status

    CLOSED UR3

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-16

  • Closed date

    2013-09-10

  • Last modified date

    2013-09-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    POWPLAY CLIENT

  • Fixed component ID

    5724W68PC

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSQJVQ","label":"IBM Cognos PowerPlay"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"841","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
08 December 2020