IBM Support

PM62993: Lucene_index locks constantly, Full Text Services crash unexpectidly.

Fixes are available

Rational ClearQuest Fix Pack 07 (7.1.2.7) for 7.1.2
Rational ClearQuest Fix Pack 03 (8.0.0.3) for 8.0
Rational ClearQuest Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearQuest Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Lucene_index locks constantly, Full Text Services crash
unexpectidly.

The Full Text Search logs reveal the following error:

Database registry path '' does not exist

This error is causing the update mode not to function and
sometimes can lead to a lock on the index.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
ClearQuest Full Text Search's Lucene_index locks constantly
and Full Text Services crash unexpectedly.

    



Problem conclusion


    

  • A fix is available in ClearQuest 7.1.2.7 and 8.0.0.3

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PM62993
    • 

  • Reported component name
    CLEARQUEST UNIX
    • 

  • Reported component ID
    5724G3601
    • 

  • Reported release
    712
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2012-04-20
    • 

  • Closed date
    2012-06-25
    • 

  • Last modified date
    2012-06-25
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    CLEARQUEST UNIX
    • 

  • Fixed component ID
    5724G3601
    • 



Applicable component levels


    

  • R712  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            25 June 2012
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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