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PM61035: cleartool mkview with a remote root account will cause a view_server to never terminate and throw continuous errors

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APAR status

  • Closed as program error.

Error description

  • cleartool mkview with a remote root account will cause a
    view_server to never terminate and throw continuous errors
    
    
    ClearCase 7.1.2.5
    
    
    All UNIX Hosts
    
    
    Description of Problem to Reproduce:
    
    1)  ClearCase client logged in as root remotely from the View
    server host issues the following command:
    
           cleartool mkview -tag test -host remotevs -hpath
    /ccstg/views/test.vws -gpath /net/remotevs/ccstg/views/test.vws
    /net/remotevs/ccstg/views/test.vws
    
    cleartool: Warning: Storage pathname '/ccstg' may not reside on
    host 'remotevs'.
    cleartool: Warning: Config spec OK, but unable to tell view
    server to load.
    cleartool: Warning: View server should be restarted.
    cleartool: Error: Set configuration spec of
    /opt/rational/clearcase/default_config_spec failed: Permission
    denied
    cleartool: Error: Unable to create view '/ccstg/views/test.vws
    '.
    
    
    2)  On the View server host, check the view_log after 15 - 30
    minutes and the following can be seen:
    
    ?DATE? view_server(?PID?): Ok: Db initialized
    ?DATE? view_server(?PID?): Ok: Using 512000 bytes of cache
    ?DATE? view_server(?PID?): Ok: Using view /ccstg/views/test.vws,
    on host: remotevs
    ?DATE? view_server(?PID?): Error: Set configuration spec of
    .compiled_spec failed: Permission denied
    ?DATE? view_server(?PID?): Error: CRRDM0008E *** db_VISTA
    database error -905 - error opening file
    ?DATE? view_server(?PID?): Error: could not locate view database
    component (op 'D_SYNCFILES')
    ?DATE? view_server(?PID?): Error: CRRDM0008E *** db_VISTA
    database error -905 - error opening file
    ?DATE? view_server(?PID?): Error: could not locate view database
    component (op 'D_SYNCFILES')
    ?DATE? view_server(?PID?): Error: CRRDM0008E *** db_VISTA
    database error -905 - error opening file
    ?DATE? view_server(?PID?): Error: could not locate view database
    component (op 'D_SYNCFILES')
    .
    .
    
    
    Because the albd_server lists the View as BUSY, the process will
    not terminate in the default 2 hours and will remain active
    until manually killed.
    
    
    Workaround:  None
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Fixes a ClearCase view server problem on all UNIX platforms
    where the view server remains active and write lots log
    messages when a ROOT user executing the "cleartool mkview"
    on a remote host and without correct permission on the
    network access storages.
    

Problem conclusion

  • A fix is available in ClearCase versions 7.1.2.7 and 8.0.0.3
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM61035

  • Reported component name

    CLEARCASE UNIX

  • Reported component ID

    5724G2901

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-03-22

  • Closed date

    2012-06-25

  • Last modified date

    2012-06-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE UNIX

  • Fixed component ID

    5724G2901

Applicable component levels

  • R712 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
25 June 2012