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PM60652: Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space.

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APAR status

  • Closed as program error.

Error description

  • When opening a Microsoft  Excel file in am IBm Rational
    ClearCase dynamic view, you may receive the error: Microsoft
    Excel cannot open or save any more documents because there is
    not enough available memory or disk space.
    
    Workaround:
    
    In some instances, we have seen that if you close ClearCase
    Explorer or Windows Explorer and close Excel, you will be able
    to access the file.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When opening a Microsoft Excel file in a dynamic view
    context, in some cases the operation would fail with an
    error that there was not enough available memory or disk
    space. There were really two problems: an I/O error causing
    the open to fail, and the fact that this was a misleading
    error message, the failure was not really related to lack of
    system resources.
    

Problem conclusion

  • This problem is fixed in ClearCase 7.1.2.8 and 8.0.0.4.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM60652

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-03-16

  • Closed date

    2013-05-21

  • Last modified date

    2013-05-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R712 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
21 May 2013