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PM59308: Type-ahead in ClearQuest Web blocks user imput while processing search, causing typed charcters to be lost

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Type-ahead in Reference fields using ClearQuest Web is slow.
    
    If a Reference field (for example 'Owner', referring to 'users')
    contains many entries the user will start to type the first
    characters of an item in the list, ClearQuest starts the search
    after the first character and blocks all entries until that
    search is completed. If the search is taking more than a few
    milliseconds the user will have already typed the next few
    characters, when the filtered list is finally populated and
    accepting user input again. If user doesn't wait for the list to
    be filtered, the field will then contain an invalid value.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    ClearQuest Web type ahead blocks user input when it's
    processing a search.? This may cause typed characters to be
    lost.? Example:? If using a field referring to "users",
    start typing "admin".?? CQ Web will accept input only after
    filtering the list is complete but you can still type
    characters.? If the search takes a few seconds, you may have
    ended up typing "ain", because CQ Web blocked input while
    you typed "dm".? This means you have to remove the extra
    characters in order to refer to a valid item.
    

Problem conclusion

  • A fix is available in ClearQuest 7.1.2.8 and 8.0.0.4.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM59308

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    711

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-02-29

  • Closed date

    2012-09-26

  • Last modified date

    2012-09-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R711 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
26 September 2012