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PM56026: ClearCase 7.1.2.4 with CM server installation fails on zSeries Linux SUSE 10 with 'Conflict detected on port 12880.'

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APAR status

  • Closed as program error.

Error description

  • When installing ClearCase 7.1.2.4 with IBM Rational
    Change Management (CM) Server installed on zSeries SUSE Linux
    Enterprise Server 10, the installation
    process will fail with the following error and roll back by
    uninstalling process.
    
    ADMU0116I: Tool information is being logged in file
    /opt/IBM/RationalSDLC/common/CM/profiles/cmprofile/logs/server1/
    startServer.log
    startServer.log
    
    ADMU0128I: Starting tool with the cmprofile profile
    ADMU3100I: Reading configuration for server: server1
    ADMU3028I: Conflict detected on port 12880.  Likely causes: a)
    An instance of the server server1 is already running  b) some
    other process is using port 12880
    ADMU3027E: An instance of the server may already be running:
    server1
    ADMU0111E: Program exiting with error:
    com.ibm.websphere.management.exception.AdminException:
    ADMU3027E: An instance of the server may already be running:
    server1
    ADMU1211I: To obtain a full trace of the failure, use the -trace
    option.
    ADMU0211I: Error details may be seen in the file:
    /opt/IBM/RationalSDLC/common/CM/profiles/cmprofile/logs/server1/
    startServer.log
    
    This is due to the IBM WebSphere Application Server process not
    successfully stopping during the installation process.
    
    2. WORKAROUND
    
    1) Create a '/var/ibm/InstallationManager/logs/log.properties'
    file and use the following options:
    
    com.ibm.cic.agent.core.Engine=DEBUG
    com.ibm.cic.agent.core.Agent=DEBUG
    com.ibm.cic.agent.core.StartupManager=DEBUG
    InstallOrderManager=DEBUG
    InstallOperation=DEBUG
    InstallOperation/pause.before=post_install_configure:ratl.CMServ
    er.linux_390..ratl.CMServer.cache.cleanup.iu.linux_390:exec
    
    2) Start installation as normal and wait for it to pause. Once
    install pauses, run the following command and wait for the
    server process to stop:
    
    /opt/rational/common/CM/profiles/cmprofile/bin/stopServer.sh
    server1
    
    3) Then allow the install process to continue.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    During the install of ClearCase on zlinux plaform, the IM
    Installer will try to start the CM Server twice, thus the
    associated ports will be in use and the second attempt will
    fail the operation with the reported error.
    

Problem conclusion

  • Added the correct functions for the platform so it behaves
    like the other supported platforms, that is, stop the server
    first, if needed, to be able to perform the cache cleanup
    operation.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM56026

  • Reported component name

    CLEARCASE UNIX

  • Reported component ID

    5724G2901

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-01-16

  • Closed date

    2012-05-15

  • Last modified date

    2012-05-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE UNIX

  • Fixed component ID

    5724G2901

Applicable component levels

  • R710 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
15 May 2012