PM55422: First license heartbeat attempt fails when using Suite license.

APAR status

• Closed as program error.

Error description

• If a product checks out a Suite -- as opposed to the point
  product -- license, the name of the actual license checked-out
  is not updated in the license structure.
  
  When heartbeats are called after a successful check-out, in the
  above scenario, causes heartbeats to be checked against the
  original license name and not the actual checked-out license.
  This results in failure returned by the heartbeat function.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  USERS AFFECTED:
   Users of Rational RequisitePro client for Windows who use
  Rational LifeCycle Package (RLP) or Rational LifeCycle
  Package with Clear Case (RLPwCC) licenses to use the
  product.
  ?
   PROBLEM DESCRIPTION :
  When a new Windows user opens the RequisitePro client for
  Windows for the first time, clicking on the Menu shows the
  following error: ?The License server cannot be reached or is
  not responding properly?. This message occurs because of an
  error in the code that communicates with the license server
  (heartbeat).
  

Problem conclusion

• Licensing code was updated to be able to process the
  heartbeat using  RLP and RLPwCC licenses when using
  RequisitePro client for Windows.
  
     The fix for this APAR was included in RequisitePro
  version 7.1.2.7 and 7.1.3.3.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  REQUISITEPRO WI

• Fixed component ID

  5724G3900

Applicable component levels

• R712 PSN

     UP