PM55380: opening an object in 7.2.0.1 with link based workarea, is emptying the file in the database cache

Rational Synergy Fix Pack 2 (7.2.0.2) for 7.2
Rational Synergy Fix Pack 6 (7.2.0.6) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.6
Rational Synergy Interim Fix 2 for 7.2.0.6
Rational Synergy Fix Pack 7 (7.2.0.7) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.7
Rational Synergy Interim Fix 2 for 7.2.0.7
Rational Synergy Interim Fix 3 for 7.2.0.7

APAR status

• Closed as program error.

Error description

• 0) configuration
  Server linux redhat 5.5
  Client linux redhat 5.5
  no Firewall
  no selinux.
  Synergy 7.2.0.1.01
  Create a database on the linux server using base.cpk
  Share this database via NFS
  -On the server:
  exportfs -v
  /usr/local/nfs
  9.162.114.164(rw,no_root_squash,no_subtree_check,anonuid=65534,a
  nongid=65534)
  
  cat /etc/exports
  /usr/local/nfs 9.162.114.164(rw,sync,no_wdelay,no_root_squash)
  
  -On the client, you can see I used the option -noac:
  nfsstat -m
  /usr/local/nfs from whatever:/usr/local/nfs
   Flags:
  rw,sync,vers=3,rsize=32768,wsize=32768,acregmin=0,acregmax=0,acd
  irmin=0,acdirmax=0,hard,noac,proto=tcp,timeo=600,retrans=2,sec=s
  ys,addr=whatever
  
  Mount that database on the linux client
  
  1) Start a session on the linux client with the GUI.
  Create a default task
  Create a new project using a link based workarea
  Create a new ascii file in the new project.
  Double click on this new object in Synergy to edit it.
  =? It opens a terminal with a vi session.
  Enter some text, then save the changes and close it.
  
  2) Check the object created in the database cache from the
  server:
  ##
  ccm_root@whatever
  /usr/local/nfs/test/calais720/st_root/cache/source/#86 $ls -al
  total 16
  drwxr-xr-x 3 ccm_root ccm_root 4096 Nov 16 10:56 .
  drwxr-xr-x 6 ccm_root ccm_root 4096 Nov 16 10:52 ..
  -rw-r--r-- 1 ccm_root ccm_root   16 Nov 16 10:56 10186
  drwxrwxrwx 2 ccm_root ccm_root 4096 Nov 16 10:56 tmp
  
  ccm_root@whatever
  /usr/local/nfs/test/calais720/st_root/cache/source/#86 $cat
  10186
  hello
  the
  world
  ##
  
  =? The file in the cache exists and has the proper content.
  
  3) edit the file again in Synergy
  =? It opens vi and vi shows an empty file.
  
  4) Check the file in the Cache on the server:
  ##
  ccm_root@whatever
  /usr/local/nfs/test/calais720/st_root/cache/source/#86 $ls -al
  total 24
  drwxr-xr-x 3 ccm_root ccm_root  4096 Nov 16 10:57 .
  drwxr-xr-x 6 ccm_root ccm_root  4096 Nov 16 10:52 ..
  -rw-r--r-- 1 ccm_root ccm_root     0 Nov 16 10:57 10186
  -rw-r--r-- 1 ccm_root ccm_root 12288 Nov 16 10:57 .10186.swp
  drwxrwxrwx 2 ccm_root ccm_root  4096 Nov 16 10:57 tmp
  ##
  
  =? The file in the cache is now empty!
  
  -close 'vi' and check the Cache file:
  ##
  ccm_root@whatever
  /usr/local/nfs/test/calais720/st_root/cache/source/#86 $ls -al
  total 12
  drwxr-xr-x 3 ccm_root ccm_root 4096 Nov 16 10:59 .
  drwxr-xr-x 6 ccm_root ccm_root 4096 Nov 16 10:52 ..
  -rw-r--r-- 1 ccm_root ccm_root    0 Nov 16 10:57 10186
  drwxrwxrwx 2 ccm_root ccm_root 4096 Nov 16 10:57 tmp
  ##
  
  =? The object in the cache is still empty.
  
  
  5) Do the same procedure manually:
  -create a file called 'toto' from the client machine, in the NFS
  share and add some text in it:
  ##
  xterm -geometry 80x40 -e vi
  /usr/local/nfs/test/calais720/st_root/cache/source/#86/toto
  ##
  
  -check that file on the server:
  ##
  /usr/local/nfs/test/calais720/st_root/cache/source/#86 $ls -al
  -rw-rw-r-- 1 ccm_root ccm_root   10 Nov 16 11:02 toto
  ##
  
  -Edit the file again:
  ##
  xterm -geometry 80x40 -e vi
  /usr/local/nfs/test/calais720/st_root/cache/source/#86/toto
  ##
  
  =? It opens the file 'toto' with its content.
  ##
  ccm_root@whatever
  /usr/local/nfs/test/calais720/st_root/cache/source/#86 $ls -al
  total 28
  drwxr-xr-x 3 ccm_root ccm_root  4096 Nov 16 11:03 .
  drwxr-xr-x 6 ccm_root ccm_root  4096 Nov 16 10:52 ..
  -rw-r--r-- 1 ccm_root ccm_root     0 Nov 16 10:57 10186
  drwxrwxrwx 2 ccm_root ccm_root  4096 Nov 16 10:57 tmp
  -rw-rw-r-- 1 ccm_root ccm_root    10 Nov 16 11:02 toto
  -rw-r--r-- 1 ccm_root ccm_root 12288 Nov 16 11:03 .toto.swp
  ##
  
  -close the file.
  The file is still in the Cache and still has its proper content.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  opening an object in 7.2.0.1 with link based workarea, is
  emptying the file in the database cache
  

Problem conclusion

• Fixed in Synergy 7.2.0.2.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC SYNERGY

• Fixed component ID

  5724V66SN

Applicable component levels

• R720 PSN

     UP