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PM55257: Intermittent shipping failures on heavily loaded shipping_server node with specified port range

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APAR status

  • Closed as program error.

Error description

  • After upgrading a ClearCase MultiSite shipping_server Linux host
    to 7.1.2 or later,
    where a port range is specified in either shipping.conf or
    albd_rt_params.conf,
    intermittent transmission failures occur with error messages of
    either
    
    Error: connect failed: Connection timed out
    or
    Error: unable to receive data: Connection refused
    
    with network issue between the two session partners
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    After upgrading a ClearCase MultiSite shipping_server Linux
    host to 7.1.2 or later,
    where a port range is specified in either shipping.conf or
    albd_rt_params.conf,
    intermittent transmission failures occur with error messages
    of either
    
    Error: connect failed: Connection timed out
    or
    Error: unable to receive data: Connection refused
    
    with network issue between the two session partners
    

Problem conclusion

  • A fix is available in ClearCase versions 7.1.1.9, 7.1.2.6
    and 8.0.0.2
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM55257

  • Reported component name

    CC&CC MSITE UNI

  • Reported component ID

    5724G3301

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-01-03

  • Closed date

    2012-04-05

  • Last modified date

    2012-04-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CC&CC MSITE UNI

  • Fixed component ID

    5724G3301

Applicable component levels

  • R712 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH3S","label":"Rational ClearCase MultiSite"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
05 April 2012