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PM55152: sync_export_list.bat prints false message 'temporary errors were encountered, but all packets were successfully exported.'

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APAR status

  • Closed as program error.

Error description

  • When sync_export_list.bat is invoked with '-poll' and it fails
    to send some shipping_order
    then it terminates with completion code set to the number of
    failed transmissions but
    logs message like this example:
    ----------------------------------------------------------------
    -----------------------
    INFO: 1 temporary errors were encountered, but all
        packets were successfully exported.
    
    
    SUCCESSFUL COMPLETION: see log file at:
        'C:\Program
    Files\IBM\RationalSDLC\ClearCase\var\log\send-111230-074308Z-339
    6_log'.
    ----------------------------------------------------------------
    -----------------------
    The shipping order and data file remain in the shipping bay
    
    Steps to Reproduce:
    ----------------------------------------------------------------
    -----------------------
    C:\TEMP?echo test ? test1.txt
    
    C:\TEMP?mkorder -data test1.txt -copy -ship ?unreachable
    address?
    Shipping order 'C:\Program
    Files\IBM\RationalSDLC\ClearCase\var\shipping\ms_ship\outgoing\s
    h_o_test1.txt'
    generated.
    
    C:\TEMP?dir /b 'C:\Program
    Files\IBM\RationalSDLC\ClearCase\var\shipping\ms_ship\outgoing'
    sh_o_test1.txt
    test1.txt
    
    C:\TEMP?'C:\Program
    Files\IBM\RationalSDLC\ClearCase\config\scheduler\tasks\sync_exp
    ort_list.bat'
    -poll
    
    INFO: 1 temporary errors were encountered, but all
        packets were successfully exported.
    
    
    SUCCESSFUL COMPLETION: see log file at:
        'C:\Program
    Files\IBM\RationalSDLC\ClearCase\var\log\send-111230-074308Z-339
    6_log'.
    
    
    C:\TEMP?dir /b 'C:\Program
    Files\IBM\RationalSDLC\ClearCase\var\shipping\ms_ship\outgoing'
    sh_o_test1.txt
    test1.txt
    ----------------------------------------------------------------
    -----------------------
    
    Workaround:
    
    Ignore the success indicators in the message
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When sync_export_list.bat is invoked with "-poll" and it
    fails to send some shipping_order
    then it terminates with completion code set to the number of
    failed transmissions but prints a successful message.
    

Problem conclusion

  • A fix is available in ClearCase versions 7.1.1.9, 7.1.2.6
    and 8.0.0.2
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM55152

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    711

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-12-30

  • Closed date

    2012-04-05

  • Last modified date

    2012-04-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R711 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
05 April 2012