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PM55012: Japanese characters set to show value property get corrupted in bubble chart

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APAR status

  • Closed as fixed if next.

Error description

  • Due to the improper default font for Japanese users, Japanese
    characters set to show value property get corrupted in bubble
    chart. ??The problem gets resolved by Changing the proper font,
    MS Gothic for example, for the chart. ??However, this problem
    does not happen when using legacy chart authoring and it happens
    in new chart authoring only. ??Therefore, the customer is
    requesting us to set the proper default font for preventing from
    the corruption of Japanese characters like
    that.??(Environment)?C10.1.1 -- reproduced.
    

Local fix

  • Set the proper font for the chart.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM55012

  • Reported component name

    COG8 BI ANALY E

  • Reported component ID

    5724W12AE

  • Reported release

    A10

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-12-26

  • Closed date

    2013-06-11

  • Last modified date

    2013-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG8 BI REPORT

  • Fixed component ID

    5724W12RS

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWW","label":"Report Authoring v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A10","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
11 June 2013