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PM54085: RSV-SRV-0040 IS GENERATED WHEN RUNNING THE REPORT WITH PROMPT VALUE THAT CONTAINS SURROGATE PAIR CHARACTERS

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APAR status

  • Closed as program error.

Error description

  • RSV-SRV-0040 is generated when running the report with prompt
    value that contains surrogate pair characters. ??The following
    things are already done. ????1. The patch
    "up_c8bisrvr_winxx_8.4.105.1236_ml.tar.gz" is applied. ??2. Edit
    i18n_res.xml located at bin64 and bin folder. Then set
    MaxUTF16BytesPerCodePoint property of the <memoryManagement>
    element to 4.??3. Re-import the physical metadata in FM and then
    re-publish the FM model to Cognos Connection.????Detail of the
    error is as follows. ????-------------??RSV-SRV-0040 ??An
    application error has occurred. Contact your Administrator.
    ????Details ??CCLStdExceptionError:0:Fatal: bad
    allocationRSV-SRV-0042 Trace back:RSReportService.cpp(823):
    CCLStdExceptionError: CCL_CAUGHT:
    RSReportService::process()RSReportServiceMethod.cpp(265):
    CCLStdExceptionError: CCL_RETHROW:
    RSReportServiceMethod::process():
    promptPagingForward_RequestRSASyncExecutionThread.cpp(788):
    CCLStdExceptionError:
    RSASyncExecutionThread::checkExceptionRSASyncExecutionThread.cpp
    (224):
    CCLStdExceptionError: CCL_CAUGHT: RSASyncExecutionThread::run():
    promptPagingForward_RequestRSASyncExecutionThread.cpp(847):
    CCLStdExceptionError: CCL_THROW:
    RSASyncExecutionThread::processCommand():
    promptPagingForward_Request??-------------????(Environment)??C8.
    4.1
    + FP3 + the patch + Windows 2008 64bit + Oracle 11g(AL32UTF8) --
    reproduced. ??
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos 8 Business Intelligence 8.4.1 Fix Pack *
    * 5                                                            *
    * or Upgrade to IBM Cognos Business Intelligence 10.2 Refresh  *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM54085

  • Reported component name

    COG8 BI REPORT

  • Reported component ID

    5724W12RS

  • Reported release

    841

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-12-11

  • Closed date

    2012-11-30

  • Last modified date

    2013-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG8 BI REPORT

  • Fixed component ID

    5724W12RS

Applicable component levels

  • R841 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWW","label":"Report Authoring v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"841","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
11 June 2013