IBM Support

PM53905: VIEWER TOOLBAR IS MISSING ON DRILL FROM POWERPLAY STUDIO WHEN CONTENT LOCALE IS SET TO ENGLISH (UNITED STATES)

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APAR status

  • Closed with unknown close code.

Error description

  • A drillthrough to an IBM Cognos Connection report is added to a
    powercube.  When drilling through from Powerplay Studio, the
    Cognos Viewer toolbar is not displayed. This only occurs for
    users with Content Locale set to English (United States), and
    does not happen when running the target report directly.
    

Local fix

  • On the gateway servers in c10/webcontent/rv/res make a copy of t
    he file "viewer_en.js" and rename the copy "viewer_en-us.js"
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM53905

  • Reported component name

    COG8 BI POWPLAY

  • Reported component ID

    5724W12PS

  • Reported release

    A10

  • Status

    CLOSED URX

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-12-08

  • Closed date

    2013-06-11

  • Last modified date

    2013-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSC6Q3Z","label":"PowerPlay Studio"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
11 June 2013