IBM Support

PM53794: CQ-DOORS Cross-Server Communication setup fails if DWA uses SSL

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • ClearQuest 8.0.0
    DWA 1.4.0.4  with DOORS 9.3.0.4
    
    It is not possible to establish cross-server communications to
    DOORS if
    DOORS Web Access is running in https (SSL) mode.
    Following error is thrown: 'Unable to establish cross server
    communication'
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    In the ClearQuest Web integration, it is not possible to
    establish cross-server communications to DOORS if the DOORS
    Web Access is running in https (SSL) mode.
    

Problem conclusion

  • A fix is available in ClearQuest Web 7.1.2.5 and 8.0.0.1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM53794

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-12-07

  • Closed date

    2012-04-05

  • Last modified date

    2012-04-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R800 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.0.0","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
05 April 2012