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PM52768: Clicking 'License Monitoring' in the Site Configuration of CQ Web results in an error message

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • lmutil - Copyright (c) 1989-2009 Flexera Software, Inc. All
    Rights Reserved.
    Flexible License Manager status on Tue 11/22/2011 15:24
    
    [Detecting lmgrd processes...]
    Error getting status: Cannot find license file. (-1,359:2 'No
    such file or directory')
    
    Workarounds:
    Check license usage outside of CQ Web.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Web                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Clicking 'License Monitoring' in the Site Configuration of   *
    * ClearQuest Web results in an error message.                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.0.16 and 8.0.1.9.
    The License Monitoring works correctly now and the license
    server is shown as expected.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM52768

  • Reported component name

    CLEARQUEST UNIX

  • Reported component ID

    5724G3601

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-11-22

  • Closed date

    2015-09-22

  • Last modified date

    2015-09-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST UNIX

  • Fixed component ID

    5724G3601

Applicable component levels

  • R712 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
22 September 2015