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PM52611: error with GSU script 'The entity's Named Hook 'RecordScript' failed'

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APAR status

  • Closed as program error.

Error description

  • Error seen when using the GSU submit if there is too much data
    returned:
    Throw: CRMUD0089E The entity's Named Hook 'RecordScript' failed,
    the error message is:
    [CQ] ??xml version='1.0' encoding='UTF-8'???response
    xmlns='http://?hostname?/rational/clearquest/cqxe/1.1'??open_for
    m
    action='Submit'
    type='1'??save_hook?RecordScriptSave?/save_hook??cancel_hook?Rec
    ordScriptCancel
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The GSU_CQXE_OpenSubmitForm API will fail on ClearQuest
    records that have a Description field of over 4 KB of data.
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.1.2.
    
    The GSU_CQXE_OpenSubmitForm API has been fixed to now handle
    ClearQuest records that have a Description fieldup to 128 KB
    of data.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM52611

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-11-18

  • Closed date

    2013-12-13

  • Last modified date

    2013-12-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R712 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
13 December 2013