IBM Support

PM52169: rt_files folder registry entry not correctly removed/added

Fixes are available

Rational Rhapsody 8.0
Rational Rhapsody 8.0.6

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APAR status

  • Closed as program error.

Error description

  • RG menu is missing from DOORS.

Customer has checked registry paths.

HKEY_LOCAL_MACHINE\SOFTWARE\Telelogic\DOORS\?DOORS
Version?\Config =? AddIns =

C:\Program
Files\IBM\Rational\Rhapsody\7.6\Share\Rt_files;C:\Program
Files\IBM\Rational\Rhapsody\7.6\Gateway\config\misc\DOORS\RG;C:\
Program
Files\IBM\Rational\Rhapsody\7.5.3\Share\Rt_files;C:\Program
Files\IBM\Rational\Rhapsody\7.5.3\Gateway\config\misc\DOORS\RG;C
:
\Program Files\IBM\Rational\Rhapsody\7.5.2\Share\Rt_files

RT_Files directory is missing for above 7.5.2 rhapsody
installation path.

Rhapsody installer may not remove the rt_files registry entry
during uninstall or modify installer.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
rt_files folder registry entry not correctly removed/added

    



Problem conclusion


    

  • Fixed in 8.0.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PM52169
    • 

  • Reported component name
    TLOGIC RHAPSODY
    • 

  • Reported component ID
    5724V74RP
    • 

  • Reported release
    760
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2011-11-14
    • 

  • Closed date
    2012-09-27
    • 

  • Last modified date
    2012-09-27
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TLOGIC RHAPSODY
    • 

  • Fixed component ID
    5724V74RP
    • 



Applicable component levels


    

  • R760  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS7P9W","label":"Rational Rhapsody"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6","Line of Business":{"code":"LOB02","label":"AI Applications"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            28 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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