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PM52169: rt_files folder registry entry not correctly removed/added

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APAR status

  • Closed as program error.

Error description

  • RG menu is missing from DOORS.
    
    Customer has checked registry paths.
    
    HKEY_LOCAL_MACHINE\SOFTWARE\Telelogic\DOORS\?DOORS
    Version?\Config =? AddIns =
    
    C:\Program
    Files\IBM\Rational\Rhapsody\7.6\Share\Rt_files;C:\Program
    Files\IBM\Rational\Rhapsody\7.6\Gateway\config\misc\DOORS\RG;C:\
    Program
    Files\IBM\Rational\Rhapsody\7.5.3\Share\Rt_files;C:\Program
    Files\IBM\Rational\Rhapsody\7.5.3\Gateway\config\misc\DOORS\RG;C
    :
    \Program Files\IBM\Rational\Rhapsody\7.5.2\Share\Rt_files
    
    RT_Files directory is missing for above 7.5.2 rhapsody
    installation path.
    
    Rhapsody installer may not remove the rt_files registry entry
    during uninstall or modify installer.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    rt_files folder registry entry not correctly removed/added
    

Problem conclusion

  • Fixed in 8.0.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM52169

  • Reported component name

    TLOGIC RHAPSODY

  • Reported component ID

    5724V74RP

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-11-14

  • Closed date

    2012-09-27

  • Last modified date

    2012-09-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC RHAPSODY

  • Fixed component ID

    5724V74RP

Applicable component levels

  • R760 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS7P9W","label":"Rational Rhapsody"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
27 September 2012