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PM51955: Error ''textbox.style' is null or not an object' when a multiline field with 'Auto Horz Scroll' option is read-only

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APAR status

  • Closed as program error.

Error description

  • If a multiline field has 'Auto Horz Scroll' option in a form and
    it's behavior is read-only, the following error occurs when
    trying to perform action in ClearQuest 7.1.2.4 web client:
    
    -----------------
    An error occurred while retrieving record data
    
    ?textbox.style? is null or not an object
    -----------------
    
    How to reproduce it:
    
    1. Check out DefectTracking schema.
    2. Open properties for Description field in a Defect record
    form.
    3. Select 'Multi line' and 'Auto Horz Scroll' options only.
    4. Open behaviors matrix and set Description's behavior to
    READONLY for Assigned state.
    5. Check in the schema and create a database.
    6. Submit a defect record in the web client.
    7. Select Assign action. You will get the error.
    
    This is a regression from 7.1.2.3.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Users were encountering an error when modifying a record
    containing a multi-line, read-only field with "Auto
    Horizontal Scroll" set.
    

Problem conclusion

  • A fix is available in ClearQuest 7.1.2.5 and 8.0.0.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM51955

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-11-10

  • Closed date

    2011-12-16

  • Last modified date

    2011-12-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R712 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
16 December 2011