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PM50864: Help?About Rational RequisitePro then click 'More' button generates run time error about not understood

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • - Clicking Help -? About -? More results in a runtime error
    'About' not understood.  This is due to a change in the
    licensing methods.  The 'More' button should be removed in the
    RequisitePro native client.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Users affected:
    - Rational RequisitePro client for Windows (RequisitePro) users
    who click 'More..' button on 'About Rational RequisitePro'
    window when working on versions 7.1.2.x or 7.1.3.x.
    
    Problem description:
    - RequisitePro version 7.1.2.x and 7.1.3.x use token licensing
    feature. On this licensing method the new license server does
    not provide the information that was displayed on 7.1.x versions
    when clicking on button 'More...'.
    

Problem conclusion

  • RequisitePro code has been updated to remove the "More..."
    button for 7.1.2.x and 7.1.3.x versions.
    
    The fix for this APAR was included in RequisitePro version
    7.1.2.5 and 7.1.3.1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM50864

  • Reported component name

    REQUISITEPRO WI

  • Reported component ID

    5724G3900

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-10-25

  • Closed date

    2011-12-15

  • Last modified date

    2012-01-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    REQUISITEPRO WI

  • Fixed component ID

    5724G3900

Applicable component levels

  • R712 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHCT","label":"Rational RequisitePro"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
30 January 2012