A fix is available
APAR status
Closed as program error.
Error description
When the context is removed from the URL, it is not possible to install patch 5.3.0.2 Steps to Reproduce: 1. Install Change 5.3 2. Edit the jetty.xml file and remove the context as follows: ?Arg?change?/Arg? to ?Arg?/?/Arg? ?Arg?/change/trapeze/*?/Arg? to ?Arg?/trapeze/*?/Arg? ?Arg?/change/trapeze/integrations/*?/Arg? to ?Arg?/trapeze/integrations/*?/Arg? 3. Restart Change 4. Install Change patch 5.3.0.2 Expected Results: Successful installation of Change Patch: Actual Results: Onscreen Error: Failed to Backup Package Directory: /usr/local/change/jetty/webapps/change/WEB-INF/packages/rc5.3.0. 2/properties/version/ Failed to build a return form
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** When the context is removed from the URL, 5.3.0.2 patch installation fails.
Problem conclusion
Fixed in IBM Rational Change Fix Pack 5.3.0.3
Temporary fix
Comments
The issue is fixed, in package installation code. When installin g Change 5.3.0.3 Fix pack, as the old code doesn't have the code changes and the fix resides in the new change.jar.master file w hich is in the fix pack 5.3.0.3 that is still getting installed, the issue will still be reproducible. So follow the workaround given below for the patch to be installed successfully. Patch Installation --------------------- 1. Keep a backup of 'properties' directory which resides in 5.3. 0.3 patch and delete it from the patch. 2. Install the patch (make sure properties directory has been re moved from the patch). 3. After installation of the patch, manually copy the file 'Rati onal_Change.5.3.FP0.3.fxtag' from the backed up properties/versi on directory to ?CHANGE_INSTALLED_PATH?/properties/version direc tory. Patch Uninstallation ------------------------ When 5.3.0.3 has been uninstalled, manually delete 'Rational_Cha nge.5.3.FP0.3.fxtag' file from ?CHANGE_INSTALLED_PATH?/propertie s/version directory. Note : This fix and workaround is only for those who configure c hange to work without context.
APAR Information
APAR number
PM50700
Reported component name
TLOGIC CHANGE
Reported component ID
5724V87CG
Reported release
530
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-10-24
Closed date
2012-03-16
Last modified date
2012-03-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC CHANGE
Fixed component ID
5724V87CG
Applicable component levels
R530 PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYQQ2","label":"Rational Change"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.3","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
16 March 2012