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PM50700: Installation of 5.3.0.2 fails when the URL context is removed

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APAR status

  • Closed as program error.

Error description

  • When the context is removed from the URL, it is not possible to
    install patch 5.3.0.2
    
    Steps to Reproduce:
    
    1. Install Change 5.3
    
    
    2. Edit the jetty.xml file and remove the context as follows:
    
    ?Arg?change?/Arg?
    to
    ?Arg?/?/Arg?
    
    ?Arg?/change/trapeze/*?/Arg?
    to
    ?Arg?/trapeze/*?/Arg?
    
    ?Arg?/change/trapeze/integrations/*?/Arg?
    to
    ?Arg?/trapeze/integrations/*?/Arg?
    
    3. Restart Change
    
    
    4. Install Change patch 5.3.0.2
    
    
    Expected Results:
    
    Successful installation of Change Patch:
    
    
    Actual Results:
    
    Onscreen Error:
    Failed to Backup Package Directory:
    /usr/local/change/jetty/webapps/change/WEB-INF/packages/rc5.3.0.
    2/properties/version/
    Failed to build a return form
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When the context is removed from the URL, 5.3.0.2 patch
    installation fails.
    

Problem conclusion

  • Fixed in IBM Rational Change Fix Pack 5.3.0.3
    

Temporary fix

Comments

  • The issue is fixed, in package installation code. When installin
    g Change 5.3.0.3 Fix pack, as the old code doesn't have the code
     changes and the fix resides in the new change.jar.master file w
    hich is in the fix pack 5.3.0.3 that is still getting installed,
     the issue will still be reproducible.  So follow the workaround
     given below for the patch to be installed successfully.
    
    Patch Installation
    ---------------------
    1. Keep a backup of 'properties' directory which resides in 5.3.
    0.3 patch and delete it from the patch.
    2. Install the patch (make sure properties directory has been re
    moved from the patch).
    3. After installation of the patch, manually copy the file 'Rati
    onal_Change.5.3.FP0.3.fxtag' from the backed up properties/versi
    on directory to ?CHANGE_INSTALLED_PATH?/properties/version direc
    tory.
    
    Patch Uninstallation
    ------------------------
    When 5.3.0.3 has been uninstalled, manually delete 'Rational_Cha
    nge.5.3.FP0.3.fxtag' file from ?CHANGE_INSTALLED_PATH?/propertie
    s/version directory.
    
    Note : This fix and workaround is only for those who configure c
    hange to work without context.
    

APAR Information

  • APAR number

    PM50700

  • Reported component name

    TLOGIC CHANGE

  • Reported component ID

    5724V87CG

  • Reported release

    530

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-10-24

  • Closed date

    2012-03-16

  • Last modified date

    2012-03-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC CHANGE

  • Fixed component ID

    5724V87CG

Applicable component levels

  • R530 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYQQ2","label":"Rational Change"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.3","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 March 2012