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PM50299: Failed login (typo) using V2 integration with Korean locale causes CQWeb parsing error and login prompt no longer appears

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Login failure to ClearQuest Web using the V2 Integration with
    Korean locale causes the following error:
    
    FATAL: CQWebJava XML Parsing error:
    not well-formed (invalid token) at line 1, column 62, byte 62 at
    C:/Program
    Files/IBM/RationalSDLC/common/lib/perl5/site_perl/5.8.6/MSWin32-
    x86-multi-thread/XML/Parser.pm
    line 187
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    A failed login (typo) using the ClearCase  / ClearQuest (V2)
    base integration on a Korean locale with CQ Web
    (CQCC_CQWEB_ONLY) causes a parsing error and then the login
    prompt no longer appears.
    

Problem conclusion

  • A fix is available in ClearQuest 7.1.2.10 and 8.0.0.6.
    
    After a failed login using the ClearCase  / ClearQuest (V2)
    base integration on a Korean locale, a CQ Web login dialog
    now pops-up requesting the user to renter their username /
    password.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM50299

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-10-18

  • Closed date

    2013-03-20

  • Last modified date

    2013-03-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R712 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
20 March 2013