PM50212: The Administrative Console HPEL LOG Viewer's export does not work and provides the wrong error message.

8.0.0.2: WebSphere Application Server V8.0 Fix Pack 2
8.0.0.3: WebSphere Application Server V8.0 Fix Pack 3
8.0.0.4: WebSphere Application Server V8.0 Fix Pack 4
8.0.0.5: WebSphere Application Server V8.0 Fix Pack 5
8.0.0.6: WebSphere Application Server V8.0 Fix Pack 6
8.0.0.7: WebSphere Application Server V8.0 Fix Pack 7
8.0.0.8: WebSphere Application Server V8.0 Fix Pack 8
8.0.0.9: WebSphere Application Server V8.0 Fix Pack 9
8.0.0.10: WebSphere Application Server V8.0 Fix Pack 10
8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11
8.0.0.12: WebSphere Application Server V8.0 Fix Pack 12
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15

APAR status

• Closed as program error.

Error description

• An error popup is shown that says, "An error occurred during
  fetch of message detail.  Please ensure that you are connected
  to the network and you can access the server.  Review server
  logs for further analysis" when trying to export a repository
  from the High Performance Extensible Logging (HPEL) Log Viewer
  in the administrative console.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  All users of IBM WebSphere Application      *
  *                  Server V8.0 using the administrative        *
  *                  console to view log records stored by a     *
  *                  server switched to High Performance         *
  *                  Extensible Logging (HPEL) mode.             *
  ****************************************************************
  * PROBLEM DESCRIPTION: In HPEL Logging mode, under             *
  *                      Troubleshooting ->Logs and Trace ->     *
  *                      (server) -> View HPEL Logs and Trace    *
  *                      1. click export... button               *
  *                      2. make necessary selection             *
  *                      3. click ok                             *
  *                      Exporting the HPEL repository from      *
  *                      the Log Viewer in the administrative    *
  *                      console does not generate the           *
  *                      expected repository and is unrelated    *
  *                      to network connectivity as implied by   *
  *                      the error message.                      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The export function had not been working correctly as a result
  of an incorrectly overriden Dojo method used to send request
  to the server.
  

Problem conclusion

• The problem was corrected by updating the code using this
  method to add the necessary parameter to the call instead of
  overriding the method.
  
  The fix for this APAR is currently targeted for inclusion in
  fix pack 8.0.0.2.  Please refer to the Recommended Updates
  page for delivery information:
  http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WEBS APP SERV N

• Fixed component ID

  5724H8800

Applicable component levels

• R800 PSY

     UP