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PM50010: WHEN JAPANESE CHARACTERS ARE INCLUDED IN MESSAGES, NOTIFICATION FAILS OR MESSAGES HAVE MISSING CHARACTERS

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APAR status

  • Closed as program error.

Error description

  • When you use notification in your IBM Rational ClearCase
    scheduled jobs, you may see the following error in the albd log:
    _____________
    
    Error converting input to Unicode
    
    The first several bytes starting at the beginning of the
    problematic MB character have the following hexadecimal
    representation: \xa0\xf5\xcd\x0\x58.
    
    The beginning of the problematic MB character is 0 bytes away
    from the beginning of the input string.
    
    ___________
    
    You may also see that the messages that are received have
    missing characters.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When you use notification in your IBM Rational ClearCase
    scheduled jobs, you may see the following error in the albd
    log:
    _____________
    
    Error converting input to Unicode
    
    The first several bytes starting at the beginning of the
    problematic MB character have the following hexadecimal
    representation: \xa0\xf5\xcd\x0\x58.
    
    The beginning of the problematic MB character is 0 bytes
    away from the beginning of the input string.
    
    ___________
    
    You may also see that the messages that are received have
    missing characters.
    

Problem conclusion

  • A fix is available in ClearCase versions 7.1.1.8, 7.1.2.5
    and 8.0.0.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM50010

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-10-13

  • Closed date

    2011-12-16

  • Last modified date

    2011-12-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R712 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
16 December 2011