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PM49811: Error occurs and textbox disppears when behavior of textbox field changes and textbox has 'Auto Horz Scroll' enabled

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APAR status

  • Closed as program error.

Error description

  • Environment:
    
     - Operating System:
     Windows 2003
     - Product name:
    ClearQuest
     - Product Version:
    7.1.2.4
    
    
    Description of problem:
    
    
    
    An error occurs and the textbox disappears when the behavior of
    a textbox form element changes (say from OPTIONAL to READONLY as
    part of a hook) and if the textbox has 'Auto Horz Scroll'
    enabled.
    
    
    The error message differs between browsers:
    
    Firefox: An error occurred: _290.textbox is undefined
    IE: An error occurred: 'textbox.style' is null or not an object
    
    
    Steps to reproduce:
    
    
    - Use SAMPL database
    - Check out Schema
    - Set the 'Auto Horz Scroll' property of the 'Description' field
    to checked.
    - Add a Value Changed hook to any field (such as Project). This
    hook would use SetFieldRequirednessForCurrentAction to set the
    behavior for the 'Description' field to READONLY.
    - Add 'Severity' as  web-dependent field of 'Project'
    - Check in the Schema, upgrade database
    - Log in to CQ Web, submit a new Defect - Change the value
    'Project' -? The error occurs and the 'Description' field is now
    gone. This also happens if the field behavior is not changed to
    READONLY but to MANDATORY - in that case submitting the record
    is impossible because the field cannot be filled with a value
    (since it's invisible)
    
    
    
    
    Workaround:
    
    
    Disable 'Auto Horz Scroll' for any textbox form element.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    In the ClearQuest web client an error was occurring when
    modifying a record containing a multiline field if the field
    is set to "Auto Horz Scroll" and a hook is executed to set
    the field as READ_ONLY.
    

Problem conclusion

  • A fix is available in ClearQuest 7.1.2.5 and 8.0.0.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM49811

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-10-11

  • Closed date

    2011-12-16

  • Last modified date

    2011-12-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R712 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
16 December 2011