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PM48195: DPR-ERR-2008 ... UNKNOWN SERVICE NAME: LOCAL.XTS.RUN WHEN ATTEMPTING TO RUN A REPORT AGAINST A BATCH/REPORT APP TIER

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APAR status

  • Closed as fixed if next.

Error description

  • In a multi-server Cognos 10 FP1 environment, there are servers
    that are configured for Report/Batch processing only. A routing
    rule is configured for specific packages to route to these
    report only servers (no Presentation enabled). If the the report
    being executed needs to be upgraded to the latest report spec
    version, the error:?DPR-ERR-2008 The dispatcher is unable to
    process the request. The ?request is directed to an unknown
    service name: local.xts.run     ??will appear.??If the
    Presentation Service is enabled on one server within the Server
    Group, the reports run successfully.?
    

Local fix

  • There are two options:
    1. Create a new Report Upgrade task from IBM Cognos Administrati
    on -> Configuration -> Content Administration. Select the report
    s that need to be upgraded
    2. Temporarily enabling Presentation Service on at least one ser
    ver in the Server Group to perform the report upgrade.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM48195

  • Reported component name

    COG8 BI INST CO

  • Reported component ID

    5724W12IC

  • Reported release

    A10

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-09-19

  • Closed date

    2013-06-11

  • Last modified date

    2013-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG ADMINISTRAT

  • Fixed component ID

    5724W12AD

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHM94","label":"Administration and Configuration v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A10","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
11 June 2013