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PM46876: 'AUTOMATICALLY CHECK FOR VIEW UPDATES' FAILS TO RUN IN CLEARCASE REMOTE CLIENT

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APAR status

  • Closed as program error.

Error description

  • The option 'Automatically check for view updates' fails to run
    in IBM Rational ClearCase Remote Client (CCRC) 7.1.2.2 and
    higher.
    
    Steps to reproduce the issue:
    
    1) Launch ClearCase Remote Client.
    
    2) Navigate to Windows ? Preferences ? ClearCase Remote Client ?
    Integration ? View Updates.
    
    3) Enable the checkbox 'Automatically check for view updates'.
    
    4) Select a view in the drop-down menu.
    
    5) Click Add.
    
    6) Leave the Day column set to 'Daily'.
    
    7) In the Time column, select 'Every 15 minutes'.
    
    8) Click Apply, then OK.
    
    9) In another ClearCase view which uses the same config spec as
    the first view, perform a checkout of a file, make a
    modification, check the file back in.
    
    10) Toggle back to the original ClearCase Remote Client view and
    wait at least 30 minutes.
    
    The 'Update from Repository' icon in ClearCase will fail to
    blink green to signify a view update should be performed.
    
    
    WORKAROUND:
    
    - The only workaround is to periodically update the view
    manually.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The option "Automatically check for view updates" fails to
    run in IBM Rational ClearCase Remote Client (CCRC) 7.1.2.2
    and higher.
    
    Steps to reproduce the issue:
    
    1) Launch ClearCase Remote Client.
    
    2) Navigate to Windows ? Preferences ? ClearCase Remote
    Client ? Integration ? View Updates.
    
    3) Enable the checkbox "Automatically check for view
    updates".
    
    4) Select a view in the drop-down menu.
    
    5) Click Add.
    
    6) Leave the Day column set to "Daily".
    
    7) In the Time column, select "Every 15 minutes".
    
    8) Click Apply, then OK.
    
    9) In another ClearCase view which uses the same config spec
    as the first view, perform a checkout of a file, make a
    modification, check the file back in.
    
    10) Toggle back to the original ClearCase Remote Client view
    and wait at least 30 minutes.
    
    The "Update from Repository" icon in ClearCase will fail to
    blink green to signify a view update should be performed.
    
    
    WORKAROUND:
    
    - The only workaround is to periodically update the view
    manually.
    

Problem conclusion

  • A fix is available in ClearCase 7.1.1.8, 7.1.2.5 and 8.0.0.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM46876

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    711

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-08-31

  • Closed date

    2011-12-19

  • Last modified date

    2011-12-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R711 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
19 December 2011