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PM46650: ClearCase Explorer crashes on new ClearQuest-integrated UCM activity creation when toggling between applications

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APAR status

  • Closed as program error.

Error description

  • IBM Rational ClearCase Explorer will crash when creating a new
    IBM Rational ClearQuest integrated UCM activity, if another
    application has been toggled to while the activity creation
    dialog is still open.
    
    This has been observed to occur in ClearCase 7.1.1.4 or higher,
    but may also potentially impact earlier versions.
    
    Steps to reproduce the issue:
    
    1) Integrate a ClearCase UCM project with ClearQuest (using
    default UCM schema).
    
    2) Open ClearCase Explorer.
    
    3) Right-click an existing element and select Check Out.
    
    4) In the Check Out dialog, select New?Defect underneath the
    Activity field.
    
    5) Populate all required fields in the 'Submit Defect' dialog.
    Do not click OK.
    
    6) Toggle to any open application or open a new one.
    
    7) Toggle back to the open 'Submit Defect' dialog and click OK.
    The application will crash.
    
    
    WORKAROUND:
    
    - Avoid toggling to another application until activity creation
    has completed.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    IBM Rational ClearCase Explorer may crash when creating a
    new IBM Rational ClearQuest integrated UCM activity (if
    another application has been toggled to while the activity
    creation dialog is still open).
    

Problem conclusion

  • A fix is available in ClearCase versions 7.1.1.9, 7.1.2.6
    and 8.0.0.2
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM46650

  • Reported component name

    CC&CC MSITE WIN

  • Reported component ID

    5724G3300

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-08-29

  • Closed date

    2012-04-05

  • Last modified date

    2012-04-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CC&CC MSITE WIN

  • Fixed component ID

    5724G3300

Applicable component levels

  • R712 PSN

       UP

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Document Information

Modified date:
05 April 2012