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PM46419: Multitool mkreplica export causes other ClearCase operations to time out

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • APAR Description:
    While an IBM Rational ClearCase MultiSite Multitool mkreplica
    -export is running other ClearCase operations (such as describe
    and lsepoch) will fail with a time out error.
    
    One or more of the following errors will be seen in the
    ClearCase logs.
    
    Error: Database timed out -- aborting transaction
    CRRDM0656E *** db_VISTA database error -926 - problem in shared
    memory lock manager: Process 2423 timed out waiting for lock.
    msadm_server(11194)' waited 624 seconds for a 'r' lock in the
    usual area
    
    To reproduce:
    The cause is under investigation and no reproduction scenario is
    known at this time.
    
    WORKAROUND
    When the syncreplica export finishes the ClearCase operations
    will return to normal.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    While an IBM Rational ClearCase MultiSite Multitool
    mkreplica -export is running other ClearCase operations
    (such as describe and lsepoch) will fail with a time out
    error.
    
    One or more of the following errors will be seen in the
    ClearCase logs.
    
    Error: Database timed out -- aborting transaction
    CRRDM0656E *** db_VISTA database error -926 - problem in
    shared memory lock manager: Process 2423 timed out waiting
    for lock.
    msadm_server(11194)" waited 624 seconds for a "r" lock in
    the usual area
    

Problem conclusion

  • A fix is available in ClearCase versions 7.1.1.8, 7.1.2.5
    and 8.0.0.1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM46419

  • Reported component name

    CLRCASE MSITE U

  • Reported component ID

    5724G3201

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-08-25

  • Closed date

    2011-12-16

  • Last modified date

    2011-12-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLRCASE MSITE U

  • Fixed component ID

    5724G3201

Applicable component levels

  • R710 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH3S","label":"Rational ClearCase MultiSite"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
16 December 2011