Fixes are available
Rational ClearQuest Fix Pack (8.0.0.2) for version 8.0
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
APAR status
Closed as program error.
Error description
When using IBM Rational ClearQuest or IBM Rational Requisite Pro web interfaces, if 'Rational LifeCycle package' or 'Rational Lifecycle Package with ClearCase' keys are in use, licenses may remain checked out after the user logs out of the web interface.This issue can me mitigated by creating an options file for the license server, and adding a line reading 'TIMEOUTALL 900' to reduce the license timeout value and allow the licenses to be returned within 15 minutes of the user logging out of the web interface. The default timeout is 30 minutes.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** When using Rational LifeCycle Package (RLP) or Rational LifeCycle Package with ClearCase (RLPwCC), these keys remain checked out even when you're done with them.
Problem conclusion
A fix is available in ClearQuest 8.0.0.2
Temporary fix
Comments
APAR Information
APAR number
PM46083
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
712
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-08-19
Closed date
2012-04-05
Last modified date
2012-04-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R712 PSN
UP
Document Information
Modified date:
05 April 2012