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PM46011: CQ Web reports and formats missing after folder move

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In ClearQuest Web 7.1.2.3 the user moved, using the mouse drag
    and drop, a report format and a report folder to a newly created
    empty parent folder, so they would become sub-folders of that
    new folder.
    
    The reports and report formats went missing. When the user
    checked on the ClearQuest Client, the formats were missing, too.
    
    Finally the user checked the back-end database bucket and the
    formats were not there, the user reported the move deleted the
    report and report formats for good.
    
    This could be reproduced in 7.1.2 and 7.1.2.3 ClearQuest Web
    interface.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Web                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When moving reports and report format folders to another     *
    * folder from ClearQuest Web, the reports and report formats   *
    * can be lost.                                                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.1.10
    Reports and report formats can be moved successfully to other
    folders with ClearQuest Web.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM46011

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-08-18

  • Closed date

    2015-12-15

  • Last modified date

    2015-12-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R801 PSY

       UP

[{"Line of Business":{"code":"LOB36","label":"IBM Automation"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2"}]

Document Information

Modified date:
08 September 2021