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PM43320: RBD 801 RUI preview can't be viewed due to firewall blocking the LocalHost

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Environment:
    Product: Rational Business Developer 8.0.1
    
    Description
    
    When opening the handler in the RUI-designer in either design-
    or preview mode the following message appears:
    
    Network Error (tcp_error)
    
    A communication error occured: 'Connection refused the Web
    Server may be down, too busy, or expereiencing other problems
    preventing it from responding to requests, You may wish to try
    again at a later time.'
    
    For assistance, contact your network support team.
    
    The cause of this issue is:
    the 'localhost' is blocked by their firewall, I don't know the
    details why it is blocked
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The Visual Editor is using "localhost" to access the Visual
    Editor server, but for some cases, the "localhost" is
    blocked by the firewall, and the Visual Editor failed to
    access the server and failed to load the page. .
    

Problem conclusion

  • Changed Visual Editor to use "127.0.0.1" to access Visual
    Editor server if the "localhost" is blocked by firewall.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM43320

  • Reported component name

    RATL BUS DEV

  • Reported component ID

    5724S5000

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-07-08

  • Closed date

    2012-01-27

  • Last modified date

    2012-01-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL BUS DEV

  • Fixed component ID

    5724S5000

Applicable component levels

  • R801 PSN

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSMQ79","label":"Rational Business Developer"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Document Information

Modified date:
27 January 2012