IBM Support

PM43032: DOORS OLE?s are not extracted

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APAR status

  • Closed as program error.

Error description

  • Client is trying the attached template for extracting data from
    DOORS. However end up getting the error ?CRRPE3073E Attachment
    image
    ?C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RPE\temp\tmpDOORS\1309531299
    828\OLE_4cea3187790c3988_00000160427Object_Text_0.png?
    does not exist.? In the RPE console window and some of the OLE
    images are not displayed in the Word document.
    
    The sections of the document which are missing the OLE images
    display
    ?C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\RPE\temp\tmpDOORS\1309531299
    828\OLE_4cea3187790c3988_00000160349Object_Text_0.png?
    instead of the image.
    
    The issue is there only if you set the flag ?OLEs as static
    image? to ?false? and using the attached template. For the
    attached template you need to configure only the Datasource
    ?DOORS Document Structure' and the second datasource 'DOORS Main
    Module' will be dynamically configured by the Datasource
    configuration element.
    
    Using DOORS module 'DS__STRUCTURE__current' for the Datasource
    ?DOORS Document Structure' shows the error while using the
    module 'SUBMODULE__STRUCTURE__current' succeeds. In both cases
    the module 'MSC and logic' (which has the OLE images) is used
    dynamically using the Datasource configuration element. The
    template and the necessary attachments have been provided in
    ?RATLC01629409? and it is confirmed as a defect.
    
    That is The OLE files queried from DOORS has been deleted before
    RPE engine render it to Word output, so it prompts the
    atatchement ***.png does not exist.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    In certain situations the OLEs from the input modules are
    not published correctly.
    

Problem conclusion

  • Enhanced the way RPE processes OLEs from DOORS to address
    the reported issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM43032

  • Reported component name

    TLOGIC PUBL ENG

  • Reported component ID

    5724V98PE

  • Reported release

    110

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-07-05

  • Closed date

    2011-11-08

  • Last modified date

    2011-11-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC PUBL ENG

  • Fixed component ID

    5724V98PE

Applicable component levels

  • R110 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS6RHZ","label":"Rational Publishing Engine"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
08 November 2011