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PM36058: Build fails due to a deadman lock timeout, which is possible caused by a cleartool.exe crash

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APAR status

  • Closed as program error.

Error description

  • When running a build in IBM Rational ClearCase 7.1.2.x, you may
    see a deadman lock timeout.  You may also see cleartool.exe
    crashing on the client system at the same time.
    
    This issue occurs when making a baseline during the build.
    
    This issue occurs on Microsoft Windows 7.  it does not occur on
    Microsoft Windows Xp?
    
    The issue does not occur when making a baseline through the GUI
    or from command line.  it only occurs during a build.
    
    The workaround is to make the baselines in a build on Windows
    XP.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When running a build in IBM Rational ClearCase 7.1.2.x, you
    may see a deadman lock timeout.  You may also see
    cleartool.exe crashing on the client system at the same
    time.
    
    This issue occurs when making a baseline during the build.
    
    This issue occurs on Microsoft Windows 7.  it does not occur
    on Microsoft Windows Xp?
    
    The issue does not occur when making a baseline through the
    GUI or from command line.  it only occurs during a build.
    
    The workaround is to make the baselines in a build on
    Windows XP.
    

Problem conclusion

  • A fix is available in ClearCase versions 7.1.1.8, 7.1.2.5
    and 8.0.0.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM36058

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-03-31

  • Closed date

    2011-12-16

  • Last modified date

    2011-12-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R710 PSN

       UP

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Document Information

Modified date:
16 December 2011