IBM Support

PM35456: CM Server cannot handle user logins whose password starts or ends with a space

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APAR status

  • Closed as program error.

Error description

  • When a ClearCase Remote Client(CCRC) user attempts to login with
    a password that starts or ends with a 'space' character {for
    example ' password', or 'password ' or ' password ' will error:
    
    CRVAP0383E Logon failure: unknown user name or bad password.
    CRVSV0078E Error from RPC server: CRVSV0841E 'CRVSV0585E
    Attempted login failed: Logon failure: unknown user name or bad
    password.
    Logon failure: unknown user name or bad password.'
    
    If the users password has a space character that is surrounded
    by other text for example 'pass word', this would be recognized
    by CCRC and login would be successful.
    
    Workaround: User must change password to not start or end with a
    space character.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When a ClearCase Remote Client(CCRC) user attempts to login
    with a password that starts or ends with a "space" character
    {for example " password", or "password " or " password "
    will error:
    
    CRVAP0383E Logon failure: unknown user name or bad password.
    CRVSV0078E Error from RPC server: CRVSV0841E 'CRVSV0585E
    Attempted login failed: Logon failure: unknown user name or
    bad password.
    Logon failure: unknown user name or bad password.'
    
    If the users password has a space character that is
    surrounded by other text for example "pass word", this would
    be recognized by CCRC and login would be successful.
    
    Workaround: User must change password to not start or end
    with a space character.
    

Problem conclusion

  • A fix is available in ClearCase versions 7.1.1.8, 7.1.2.5
    and 8.0.0.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM35456

  • Reported component name

    CLEARCASE UNIX

  • Reported component ID

    5724G2901

  • Reported release

    711

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-03-23

  • Closed date

    2011-12-16

  • Last modified date

    2011-12-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE UNIX

  • Fixed component ID

    5724G2901

Applicable component levels

  • R711 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
16 December 2011