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PM35340: 'preview' delegated web ui disappears when switching to other tab if opened in RQM

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Environment:
    
     - Operating System:
    Windows
     - Product name:
    ClearQuest
     - Product Version:
    7.1.2.1
    
    
    Description of problem:
    
    The 'preview' delegated Web UI that opens when hovering over a
    related Change Request (i.e. a ClearQuest record) on an RQM
    record closes as soon as one uses the dropdown in the top right
    to switch to another tab on the CQ record.
    
    Steps to reproduce:
    
    - Set up OSLC integration between CQ 7.1.2.1 and RQM RQM 2.0.1.1
    iFix 2
    - Log in to RQM
    - Open a Test Execution Result that has a CQ defect attached
    - Scroll down to Defects and hover over the linked CQ record
    - Log in to CQ in the popup window
    - On the top right, from the drop-down select another tab, such
    as Notes
    - The delegated Web UI disappears
    
    - This problem only affects Internet Explorer, not Firefox.
    
    Workaround:
    
    Use Firefox
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The "preview" delegated Web UI that opens when hovering over
    a related Change Request (i.e. a ClearQuest record) on an
    RQM record closes as soon as one uses the dropdown in the
    top right to switch to another tab on the CQ record.  This
    problem only happens with Internet Explorer.
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.0.2.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM35340

  • Reported component name

    RQM STD ED

  • Reported component ID

    5724V1001

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-03-22

  • Closed date

    2012-04-05

  • Last modified date

    2012-04-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R712 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
05 April 2012