IBM Support

PM17567: Documentation has incorrect support details for Windows Microsof t XP

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APAR status

  • Closed as Permanent restriction.

Error description

  • tool = Rational System Architect
Version = 11.3.1.2

Description:
------------
SA v.11.3.1.1.2 installation guide incorrectly states that base
Microsoft Windows XP Professional is supported when only Windows
 XP SP3 has been tested.

Expected result:
----------------
Installation guide should state that Microsoft Windows XP SP3 is
 supported.

Actual result:
--------------
Instatllation guide states that  Microsoft Windows XP Profession
al is supported.

Impact:
-------

How to reproduce:
-----------------

Page 5 of the SA v 11.3.1.2 states under the client operating sy
stems that  Microsoft Windows XP Professional is supported

==? The above information is incorrect. Microsoft Windows XP SP3
 is what has been tested

Local fix

  • 



Problem summary


    

  • Expected result:
----------------
Installation guide should state that Microsoft Windows XP
SP3 is supported.

Actual result:
--------------
Instatllation guide states that  Microsoft Windows XP
Professional is supported.

    



Problem conclusion


    

  • While the the bullet states "Microsoft Windows XP
Professional" without the service pack, the introductory
paragraph above 'Client operating systems' does state that
"Rational System Architect uses some of the newest Microsoft
Windows features, included in the latest Service Packs that
Microsoft provides."

Going back to edit the source files, regenerating the PDF,
and republishing it to IC is not a valuable use of the
limited documentation resources.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PM17567
    • 

  • Reported component name
    TLOGIC SYS ARCH
    • 

  • Reported component ID
    5724V68SA
    • 

  • Reported release
    B31
    • 

  • Status
    CLOSED  PRS
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2010-06-30
    • 

  • Closed date
    2010-08-13
    • 

  • Last modified date
    2010-08-13
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS6RBX","label":"Rational System Architect"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.3.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            13 August 2010
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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