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PM15641: LOG FILE LOCATION REPLACES BACKSLASHES WITH FORWARD SLASHES WHEN UNC PATH DEFINED

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APAR status

  • Closed as fixed if next.

Error description

  • Client found that if you click the pencil next to the Log File
    ??Location parameter for the Local
    Configuration->Environment->Logging->File item within IBM Cognos
    Configuration and enter a UNC path when the Log File Location is
    populated the backslashes in the UNC path become forward slashes
    (this will result in no log file being created). The interface
    also does not generate any error to indicate that the UNC path
    is not in the correct syntax.
                            ????e.g.  ????When a UNC path to the
    cogserver.log file was entered??
    ??\\<servername>\<sharefolder>\cogserver.log          ????the
    resulting entry populated will be
    
    ????//<servername>/<sharefolder>/cogserver.log
               ??                        ??
                                                       ??e.g.
    \\<servername>\<sharefolder>\cogserver.log
           ??
                         ??
    

Local fix

  • Manually enter UNC path in Log File Location (do not use the pen
    cil option to browse to the UNC path location)
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM15641

  • Reported component name

    COG8 BI INST CO

  • Reported component ID

    5724W12IC

  • Reported release

    840

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-06-01

  • Closed date

    2013-06-11

  • Last modified date

    2013-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG ADMINISTRAT

  • Fixed component ID

    5724W12AD

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHM94","label":"Administration and Configuration v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"840","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
11 June 2013