IBM Support

PM14941: UNABLE TO OPEN EXCEL 2000 SAVED REPORT OUTPUTS IN COGNOS 8.4.1

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed with unknown close code.

Error description

  • Client upgraded their Cognos content Store From Cognos 8.2 to
    Cognos 8.4.1 with saved report ??output versions. Client have
    Many Excel 2000 saved outputs in Content Store. When Client try
    to ??open those Excel 2000 files, Client gets following error:
    ??DPR-ERR-2082 An error has occurred. Please contact your
    administrator.?The complete error has been logged by CAF with
    ?SecureErrorID:2010-03-11-14:07:30.587-#3??Client have followed
    the steps from Install and configuration guide:
    ??http://publib.boulder.ibm.com/infocenter/c8bi/v8r4m0/index.jsp
    ???topic=/com.ibm.swg.im.cognos.c8pp_inst.8.4.1.doc/c8pp_inst_id
    18458MicrosoftExcel2000MultipageRe??portTypeD.html??Tested
    the issue in house using Cognos 8.4 FP1 and Cognos 8.4.1.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM14941

  • Reported component name

    COG8 BI INST CO

  • Reported component ID

    5724W12IC

  • Reported release

    841

  • Status

    CLOSED URX

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-05-20

  • Closed date

    2013-06-11

  • Last modified date

    2013-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG ADMINISTRAT

  • Fixed component ID

    5724W12AD

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHM94","label":"Administration and Configuration v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"841","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
11 June 2013