IBM Support

PM13764: ReqWeb: Logging out does not release license key

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Customer is using ReqWeb 7.1.  When users log out of ReqWeb, the
    floating licenses are not being released immediatly.  It take a
    bout 30 mins for the license to be available again.  This appear
    s to be a similar or same issue as the following defect.
    

Local fix

Problem summary

  • When users log out of RequisiteWeb, the floating licenses
    are not being released immediately.  It take ~40 minutes for
    the license to be available again.
    

Problem conclusion

  • The problem is because for each Check-out should be a
    Check-in pair but when multiple rqproxy.exe processes are
    created a check-out for each occurs but only one Check-in
    occurs when logging out from RequisiteWeb.  This cause the
    license taken to keep silently by other rqproxy.exe
    processes.  They release the license until the timeout
    period is reached or when the user kill them manually.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM13764

  • Reported component name

    REQUISITEPRO WI

  • Reported component ID

    5724G3900

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-05-04

  • Closed date

    2010-06-23

  • Last modified date

    2010-06-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    REQUISITEPRO WI

  • Fixed component ID

    5724G3900

Applicable component levels

  • R710 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHCT","label":"Rational RequisitePro"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
23 June 2010