IBM Support

PM09338: GO MOBILE :: NEW BLACKBERRY DEVICE COMPATIBILITY BOLD 9700 AND STORM2 9550

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Client has 2 new devices.????        Blackberry Bold 9700 OS
5.0????        Blackberry Storm2 9550 OS 5.0????? ???????
Neither is able to run reports properly.

Local fix

  • n/a

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* Bold 9700 and Storm2 9550 users.                             *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to IBM Cognos 8 Go!Mobile 8.4.1 FP3                  *
****************************************************************

Problem conclusion

  • Code Fix

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PM09338
    • 

  • Reported component name
    COG8 GO MOBILE
    • 

  • Reported component ID
    5724W20GM
    • 

  • Reported release
    840
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2010-03-08
    • 

  • Closed date
    2010-11-29
    • 

  • Last modified date
    2010-11-29
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    COG8 GO MOBILE
    • 

  • Fixed component ID
    5724W20GM
    • 



Applicable component levels


    

  • R841  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEN9H","label":"IBM Cognos Mobile"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.4","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            22 March 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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