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PM09131: RSV-BBP-0037 WHEN CLICKING BROWSER BACK BUTTON AFTER A DRILLTHROUGH

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When running an authored drillthrough, if it takes longer than
    the primary wait threshold you will be redirect to an interim
    "Your report is running" page before the target report is
    rendered.  If this occurs, and then you click the browser Back
    button from the target report, you will be taken back to the
    "interim" page, which then immediately throws the error:
    "RSV-BBP-0037 The request asynchWait_Request failed because the
    conversation was already released" Clicking the Previous Report
    button on the Cognos Viewer toolbar works with no error.
    

Local fix

  • Click the Previous Report button in the Cognos Viewer toolbar
    instead of clicking the browser's Back button.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos 10 Business Intelligence 10.2 or       *
    * Upgrade to IBM Cognos 8 Business Intelligence 8.4.1 Fix Pack *
    * 5                                                            *
    *  or  Upgrade to IBM Cognos Business Intelligence 10.1.1 Fix  *
    * Pack 2                                                       *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM09131

  • Reported component name

    COG8 BI COG VIE

  • Reported component ID

    5724W12CV

  • Reported release

    830

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-03-04

  • Closed date

    2013-03-28

  • Last modified date

    2013-03-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG8 BI COG VIE

  • Fixed component ID

    5724W12CV

Applicable component levels

  • RA11 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"830","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
17 November 2022