PM08446: A TREE PROMPT IN A VIEWER PORTLET RESULTS IN RSV-BBP-0033

APAR status

• Closed as program error.

Error description

• Expanding a tree prompt in a Portlet tab causes the following
  error:
  
  RSV-BBP-0033 The secondary request failed. The requested session
  does not exist and is required for the absolute affinity request
  'getPromptValues'. Contact your Administrator.
  RSV-SRV-0042 Trace back:RSReportService.cpp(805): RSException:
  CCL_CAUGHT:
  RSReportService::process()RSReportServiceMethod.cpp(265):
  RSException: CCL_RETHROW: RSReportServiceMethod::process():
  reportGetPromptValues_RequestMethodImpl/RSASyncSecondaryRequestM
  ethod.cpp(186):
  RSException: CCL_THROW: RSASyncSecondaryRequestMethod::run()
  
  Expanding the same Tree Prompt in a Page instead of the Porlet
  functions as expected.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.1 or Upgrade  *
  * to IBM Cognos 8 Business Intelligence 8.4.1 Fix Pack 4       *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 BI REPORT

• Fixed component ID

  5724W12RS

Applicable component levels

• RA10 PSN

     UP