PM06916: Synergy backend sessions do not start when the password contains an ampersand directly after installing Change.

Rational Change 5.3

APAR status

• Closed as program error.

Error description

• When the backend session user password contains an ampersand whe
  n specified during installation, backend Synergy sessions will n
  ot start.
  
  Pre-requisites.
  
  - On the the operating system where Synergy is installed, create
   a user which can start a Synergy session.
  
  - This user must have password on the OS which contains an amper
  sand:
  For example: password?123
  
  Steps to Reproduce
  
  1. Begin the installation of Change 5.2
  
  2. When asked to specify the Synergy session user, use the user
  which has the password that contains an ampersand.
  
  3. Complete the installation of Change.
  
  4. Start the Change server:
  
  ?CHANGE_HOME?/jetty/csctl.sh start
  
  5. Go to the Change Admin Log in Webpage and log in:
  
  http://server:port/change/admin
  
  Note: Change backend sessions failed to start as displayed in th
  e Admin Interface homepage.
  
  
  Workaround:
  
  1. On the Administration Server tab, Edit the Rational Synergy S
  ession User.
  
  2. Set the password to the same password as specified during the
   installation.
  
  Note: Backend sessions should now start.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Synergy backend sessions do not start when the password
  contains an ampersand directly after installing Change.
  

Problem conclusion

• This problem is solved in Change 5.3.
  Logic has been added to decode the decrypted password. This
  solves the issue.
  

Temporary fix

Comments

• Fixed in Rational Change 5.3.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC CHANGE

• Fixed component ID

  5724V87CG

Applicable component levels

• R520 PSN

     UP