APAR status
Closed as Permanent restriction.
Error description
This defect was found in Synergy 7.1 with patch 3 installed on W indows clients. When the location of a user's 'My Documents' folder is a UNC pat h beginning withj two backslash characters, the Synergy client w ill list only the user's id in the list of resolvers for a new t ask. A full list of resolvers is seen if the location of the 'My Docu ments' folder is a conventional path beginning with a drive lett er and colon. This behavior does not occur in the Synergy client started using web mode, in the Classic client, nor on any UNIX clients. Workarounds include 1) Use web mode to start sessions, or 2) spe cify the windows.user.home.path in the client systems ccm.proper ties file as a local conventional path beginning with a drive le tter.
Local fix
Problem summary
When the location of a user's "My Documents" folder is a UNC path beginning withj two backslash characters, the Synergy client will list only the user's id in the list of resolvers for a new task.
Problem conclusion
There is no plan to fix this problem, since it only occurs in traditional mode, and traditional mode will be retired in the 7.2 release. There is no problem in web mode.
Temporary fix
Comments
APAR Information
APAR number
PM04677
Reported component name
TLOGIC SYNERGY
Reported component ID
5724V66SN
Reported release
710
Status
CLOSED PRS
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-01-07
Closed date
2010-04-27
Last modified date
2010-04-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
22 December 2020