IBM Support

PM00897: INTERMITTENTLY, USERS GET PAGE INITIALIZATION ERROR WHEN TRYING TO OPEN CONTRIBUTOR APPLICATION ON THE WEB.

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as unreproducible.

Error description

  • With 9.4, scrolling in any direction, in Excel 2007 on a Vista
    PC while connected to a TM1 server results in brief stops every
    few
    seconds.
    If you hold the cursor down it happens every 10 cells or so, if
    you are just moving around it's every 3 cells or so.
    It only happens when you're connected to a server and it doesn't
    have to be a TM1 model open, just a blank sheet exhibits the
    problem. This is an issue under Vista and on 9.4.1 MR1, and FP1
    and FP2.
    
    Customer has installed 9.4.1 MR1 FP2 HF16 on a Windows XP /
    Office 2003 PC and this seems to work ok. Performance is close
    to / as good as
    it was on 9.1.3
             Customer has tested this on both desktop and laptop
    clients,
    running Vista, with the issue occuring in both cases.
    To ensure this not an issue with the customer's
    build/implementation of Vista, this has been tested on a
    standard version of Vista - with the result, this issue still
    occurs.
    xxx
    

Local fix

  • and this s ems to work ok. Performance is close to / as good as
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgraded to TM1 10.2 FP1                                     *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM00897

  • Reported component name

    COG PLAN CONTRI

  • Reported component ID

    5724W23CO

  • Reported release

    840

  • Status

    CLOSED UR3

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-11-10

  • Closed date

    2014-01-14

  • Last modified date

    2014-01-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG PLAN CONTRI

  • Fixed component ID

    5724W23CO

Applicable component levels

  • RA11 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSC6PXV","label":"Contributor"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.4","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
14 January 2014