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PK97772: PDF DRILL-TROUGH DEFINITION FAIL WITH ERROR "MSC-ERR-0008 THE DATA PROVIDER RETURNED AN ERROR MESSAGE

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APAR status

  • Closed with unknown close code.

Error description

  • PDF Drill-Trough Definition fail with error "MSC-ERR-0008 The
    data provider returned an error message;Query (1, 67) Parser:
    The syntax for
    
    '>'is incorrect"
    
    For one particular report, the defined links in the pdf format
    report are failing.  The drill is passing parameters .
    If we drop the parameters in the Drill-Trough Definitions the
    jump it's ok.
    
    
    
    Customer upgraded from 8.2  where the issue never occured.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PK97772

  • Reported component name

    COG8 BI COG CON

  • Reported component ID

    5724W12CC

  • Reported release

    840

  • Status

    CLOSED URX

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-10-02

  • Closed date

    2013-06-11

  • Last modified date

    2013-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"840","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
11 June 2013