APAR status
Closed as program error.
Error description
A shared remote location is used to store all Data Manager log files created by Data Manager users. The users can execute tasks without error and the log files are written to the shared location but, if a user tries to view the log file created by another user using right-click Audit/Audit log, it fails with Error Failed to locate the log file. Data Manager Network Services returned an error. Data Manager The actual error message was: 1. ERROR DM-NTC-0008 Service Instance [None] Data Manager Network Services connection failure: ds_getaddrinfo <remote_server_name> returned error No such host is known Users can view the log files they created without any problems. This problem does not occur in 8.3
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.1 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PK97181
Reported component name
COG8 BI DATA MG
Reported component ID
5724W12DM
Reported release
840
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2009-09-25
Closed date
2011-11-11
Last modified date
2011-11-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG8 BI DATA MG
Fixed component ID
5724W12DM
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"840","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
08 August 2024