APAR status
Closed as program error.
Error description
Clicking on a strategy in the Metrics Detail tab results in the following error if the metric user does not have SET POLICY permission in Tools - Security on the metrics package : CMM-SYS-5999 The metrics management service encountered an error. An error has occurred. Please contact your administrator. The complete error has been logged by IBM Cognos Application Firewall with SecureErrorID:2009-08-19-17:49:54.437-#1 The error occurs if you navigate to the strategy on the metrics detail tab via the scorecard or metric type. The problem doesn't occur if you navigate via the strategy.
Local fix
In Metric Studio open the metrics package and in Tools - Security add the Metric Users group and grant them Set Policy
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * Clicking on a strategy in the Metrics Detail tab results in * * the following error if the metric user does not have SET * * POLICY permission in Tools - Security on the metrics package * * : * * * * CMM-SYS-5999 The metrics management service encountered an * * error. * * * * An error has occurred. Please contact your administrator. * * The complete error has been logged by IBM Cognos Application * * Firewall with SecureErrorID:2009-08-19-17:49:54.437-#1 * * * * The error occurs if you navigate to the strategy on the * * metrics detail tab via the scorecard or metric type. The * * problem doesn't occur if you navigate via the strategy. * **************************************************************** * RECOMMENDATION: * * Upgrade to Cognos Metrics 10.1.0 * ****************************************************************
Problem conclusion
Code fix applied.
Temporary fix
grant user "SET POLICY" privilege
Comments
APAR Information
APAR number
PK94332
Reported component name
COG8 BI METRIC
Reported component ID
5724W12MS
Reported release
840
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-08-20
Closed date
2012-06-22
Last modified date
2012-06-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG8 BI METRIC
Fixed component ID
5724W12MS
Applicable component levels
RA10 PSN
UP
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Document Information
Modified date:
22 June 2012